Ecommerce website support agencies

484 agencies here offer support and troubleshooting — the "something is wrong and I do not know why" engagement, usually without a build attached. Stores arrive here after a previous developer went quiet, after an app update changed behaviour nobody expected, or with a bug that has been intermittent for months and has never been reproduced by anyone senior enough to fix it.

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IT-Geeks

Salt Lake CityShopifyPlatinum partner

IT-Geeks is a Shopify Platinum Partner with 5000+ 5-star reviews and 10,000+ successful projects. We specialize in scalable Shopify Plus builds, high-performance custom apps, migrations, CRO, and enterprise-grade solutions to help D2C and B2B brands grow.

Theme customizationStore migrationSearch engine advertising+8

5.0out of 5, from 5,056 reviews

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Arctic Grey

New YorkShopifyPlatinum partner

Arctic Grey helps Enterprise Shopify Plus Merchants with everything from custom built site optimizations to brand new eCommerce design & development from scratch. We've supported more than 1,000 Shopify stores, covering D2C, B2B, Wholesale, and Point of Sale (POS).

Theme customizationStore migrationCustom apps and integrations+6

5.0out of 5, from 184 reviews

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KLoc

Bengaluru, IndiaShopifyPremier partner

We partner with ambitious brands to design, build, and scale Shopify-powered commerce experiences. B2C/D2C headless,B2B,Plus,Custom Apps, Custom Checkout. Portfolio: Clutch:

Theme customizationB2B EcommerceOngoing website management+8

4.9out of 5, from 621 reviews

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Dynamic Dreamz

Surat, IndiaShopifyBigCommercePlatinum partner

We provide end-to-end BigCommerce design and development services, managing everything in-house—from discovery and UX design to custom development and long-term support. Our experienced ecommerce team builds clean, conversion-focused BigCommerce stores tailored to your brand, products, and business goals. With 15+ years of experience across modern web technologies, we deliver scalable, secure, and performance-driven solutions. We are comfortable working with complex requirements, third-party integrations, and ambitious timelines without compromising quality. Each project is led by a dedicated professional to ensure clear communication, objective evaluation, and timely delivery. At Dynamic Dreamz, we focus on reliable execution, long-term partnerships, and measurable results that help brands launch, optimize, and scale successfully on BigCommerce.

Theme customizationStore migrationCustom domain setup+8

5.0out of 5, from 83 reviews

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Electric Eye

ColumbusShopifyPremier partner

We help Shopify-powered brands scale smarter. From design and dev to seamless migrations and ongoing optimization. Connect at or email to discuss your project and pricing options.

Store migrationCustom domain setupBusiness strategy guidance+3

5.0out of 5, from 65 reviews

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Eshop Guide

Bochum, GermanyShopifyPremier partner

Spezialist für hochperformante Shopify-Apps & Systemintegrationen. Wir optimieren deinen Shop mit maßgeschneiderten Lösungen für DHL-Versand, idealo-Anbindung, rechtssichere Buchhaltung und komplexe B2B-Prozesse. Effiziente Workflows für wachsende E-Commerce-Brands.

B2B EcommerceAnalytics and trackingStore migration+7

5.0out of 5, from 56 reviews

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SeedCMS

IrvineShopifyPlatinum partner

We are highly specialized and focused on Shopify and Shopify Plus design and development. With a team of designers and developers in office, we can help Shopify merchants from start to finish. We have 12+ years of experience on Shopify having worked on over 500 stores.

Theme customizationAnalytics and trackingProduct and collection setup+3

5.0out of 5, from 36 reviews

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Seventh Triangle Consulting

New Delhi, IndiaShopifyPremier partner

We empower e-commerce brands with Technology, Design, and Marketing solutions. Over the past 8 years, we’ve successfully transformed 1000+ brands, enhancing their online presence and performance. Transform your e-commerce journey:

Custom domain setupCustom apps and integrationsProduct and collection setup+3

5.0out of 5, from 32 reviews

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Alce Rocks

São Paulo, BrazilShopifyPremier partner

Alce is a team designed to be lean and efficient, this favors closer relations and high-quality work. We build custom-designed Shopify Plus Stores, Shopify Apps & Integrations with brands and businesses worldwide. Brasil Canada US Europe

Theme customizationB2B EcommerceOngoing website management+8

5.0out of 5, from 30 reviews

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DigiFist

Belgium, Dubai (UAE), TürkiyeShopifyPremier partner

As a Shopify Premier Partner, DigiFist helps ambitious brands scale globally. We deliver enterprise-grade Shopify Plus solutions through seamless replatforming, complex integrations, and performance-driven optimization.

Theme customizationStore migrationCustom domain setup+8

5.0out of 5, from 29 reviews

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Pikka

Bordeaux, FranceShopifyPremier partner

Agence e-commerce 100% Shopify. Création, migration et optimisation de boutiques. +120 projets réussis en Europe. Spécialistes UX/UI, SEO & conversion. Contactez si vous voulez un Ecommerce: Beau Rapide Performant Optimisé SEO et GEO

Theme customizationStore migrationSearch engine advertising+7

5.0out of 5, from 14 reviews

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Softlimit

New YorkShopifyPremier partner

Softlimit custom builds and optimizes websites for brands on Shopify & Shopify Plus. From personalized growth recommendations to purposeful design choices, we build intuitive and engaging online stores, designed to convert! We provide growth strategy and support as well

Theme customizationStore migrationCustom apps and integrations+3

4.9out of 5, from 17 reviews

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Velstar

Liverpool, United KingdomShopifyPlatinum partner

Number one for lifestyle brands, we're a dedicated Shopify agency with an unbeatable range of specialist talent. Offering end-to-end support across design, development & marketing, we help to build, grow and scale brands that want to be more than a one-off purchase.

Theme customizationStore migrationCustom domain setup+3

5.0out of 5, from 11 reviews

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西西木(深圳)科技有限责任公司

深圳市, ChinaShopifyPremier partner

WESWOO是一家专注于 Shopify二次开发的中国企业,目前已经在和8家shopifyplus商家,200多家shopify商家建立了长期合作关系,团队中已经有7名liquid 前端技术人员,2名API后端技术人员,2名设计师。 我们擅长的前端技术:JavaScript, Vue, React,Liquid, hydrogen 后端技术:Node.

Theme customizationOngoing website managementStore migration+7

5.0out of 5, from 9 reviews

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MCB

Holstebro, DenmarkShopifyPremier partner

MCB is a Danish Shopify Premier Partner and high potential partner. We help ambitious B2B and B2C brands build, scale and optimize e-commerce with Shopify Plus, B2B, Markets, POS, custom development, integrations, ux & design, digital marketing strategy and much more.

Analytics and trackingStore migrationStore settings configuration+8

4.9out of 5, from 8 reviews

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10SQ

Cremorne, AustraliaShopifyPremier partner

Specialising in migrations from custom complex technical stacks, we help established brands transition to Shopify Plus and deliver enterprise solutions that scale while driving innovation, trust, and results for leading brands.

Theme customizationStore migrationCustom domain setup+6

5.0out of 5, from 6 reviews

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Glaze Digital

Belfast, United KingdomShopifyPremier partner

With over 10 years in the industry, Glaze Digital delivers premier Shopify design, consultancy, and marketing services. With a track record of over 175 successful Shopify store projects, rely on us to craft a compelling online presence for your business.

Theme customizationStore migrationCustom domain setup+7

5.0out of 5, from 6 reviews

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Flagship Inc.

Chiyoda-ku, JapanShopifyPlatinum partner

Japan's first Shopify Partner and one of the few Platinum Partners, specializes in enterprise e‑commerce builds and migrations. A 50:50 Japanese–international team with 100+ implementations, proprietary apps, and Mirakl collaborations for marketplace initiatives.

Store migrationCustom apps and integrationsStore build or redesign+1

5.0out of 5, from 4 reviews

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Your Store Wizards

Ladera Ranch, CaliforniaShopifyBigCommercePremier partner

Your Store Wizards provides affordable and creative programming solutions for eCommerce websites across many platforms. We build custom solutions, created to bring your ideas to life. Our programming is flexible, improves search engine optimization, and creates seamless, memorable user experiences. Our enhancements add significant value to your store by helping you save time, increase conversion rate, and be more profitable.We have been in operation for over 20 years and have worked on thousands of stores, on a variety of platforms. All of our work is done in-house; we do not outsource. We have built an impeccable reputation and stand behind everything we do. Our guarantee is your satisfaction.

Store migrationCustom apps and integrationsWebsite audit and optimization strategy+2

5.0out of 5, from 4 reviews

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Alfinet

Uberlândia, BrazilShopifyPremier partner

A Alfinet é uma Agência Shopify Premier Partner, com 14 anos de experiência, mais de 500 projetos desenvolvidos e mais de R$ 2 bilhões movimentados por seus clientes. Criamos e-commerces exclusivos, rápidos e preparados para conversão, crescimento e escala.

Store migrationStore build or redesignTroubleshooting+1

4.8out of 5, from 3 reviews

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SparkX Marketing

上海, ChinaShopifyPremier partner

SparkX is a next generation MarTech company. We leverage diverse data, fresh insights, marketing experience, and technology to provide tailored integrated marketing strategies and services for clients across platforms, from Amazon to DTC business models.

Theme customizationOngoing website managementSearch engine advertising+3

No platform reviews

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Akuna Technologies

Sydney, AustraliaShopifyPlus partner

We only communicate through official @ email addresses. Beware of impersonators & fraudulent accounts! 1500+ 5 STAR reviews 7000+ Jobs Completed 16+ years of experience 5500+ satisfied customers Your go-to partner for Shopify Projects

Theme customizationOngoing website managementAnalytics and tracking+8

5.0out of 5, from 1,571 reviews

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CarlowSEO - Helping Small & Midsize businesses grow for 13+ Years!

PottstownShopifyPlus partner

Maximize growth with CarlowSEO. We deliver expert SEO, Klaviyo email marketing, and bespoke Shopify theme customization. From seamless migrations to technical optimization and support, we ensure your store is fast, ranks high, and converts. Scale your brand today.

Theme customizationProduct descriptionsStore migration+8

5.0out of 5, from 413 reviews

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Tasklon

AlbanyShopifyPlus partner

We specialize in small tasks, advance theme customization, monthly support and maintenance. In house local team of Shopify experts with 10+ years of experience.

Theme customizationOngoing website managementStore migration+5

5.0out of 5, from 334 reviews

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Mandasa Technologies

DoverShopifyPlus partner

Official Shopify Plus Partners. 12+ Yrs of Exp. Specialising in Migrations, Headless & B2B, Custom Apps. Dedicated Growth Teams with 50+ In-House Experts. Enterprise Scale & Custom Strategy, CRO. Partner with the best. Quick Support. Affordable Rates.

Theme customizationB2B EcommerceOngoing website management+7

4.9out of 5, from 1,683 reviews

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Blinc

Los AngelesShopifyPlus partner

Shopify Plus development partner for agencies and brands. We build pixel-perfect custom themes, complex functionality, migrations, integrations, Shopify Functions and custom apps, with rigorous QA, reliable delivery, performance optimisation, and troubleshooting.

Theme customizationOngoing website managementStore migration+8

5.0out of 5, from 311 reviews

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Ecommhawks

Islamabad, PakistanShopifyPlus partner

Award-Winning Shopify Experts Ecommhawks specializes in Shopify store creation, development, CRO, customization, SEO & speed optimization. Boost conversions & grow your business with us. Contact: WhatsApp: Email:

Theme customizationOngoing website managementStore migration+8

5.0out of 5, from 288 reviews

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eBizTrait Inc

Laguna BeachShopifyPlus partner

Expertise in Shopify Store design, Speed Optimization, Theme Customization, Store Migration & SEO. TOP SHOPIFY EXPERTS with 2000+ Jobs Completed! Call Us Email Us: Get In Touch!

Theme customizationAnalytics and trackingStore migration+8

4.9out of 5, from 1,319 reviews

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Voltage New Media Inc.

Victoria, CanadaShopifyPlus partner

AMP UP YOUR STORE 15 years Shopify-exclusive. Plus Partner. The Shopify team DTC & CPG brands stick with year after year. Senior developers, real people you can trust. No contracts, no BS. High-converting design & development that works.

Theme customizationStore migrationStore build or redesign+2

5.0out of 5, from 236 reviews

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Gloross

LewesShopifyPlus partner

Gloross helps ambitious Shopify brands optimize revenue & accelerate growth. With a dedicated team of experts in strategy, UX, design, development, and data-driven conversion optimization, we are committed to delivering tailored solutions that drive measurable results.

Theme customizationAnalytics and trackingStore migration+9

5.0out of 5, from 207 reviews

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Codify Infotech

Surat, IndiaShopifyPlus partner

Top Rated Shopify Plus Experts (8+ Yrs Exp.): 600+ 5-Star Reviews 3000+ Satisfied Customers 2500+ Jobs Completed Super Fast Customer Support

Theme customizationStore migrationCustom domain setup+7

4.9out of 5, from 630 reviews

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Jeronone Technologies Pvt Ltd

Mohali, IndiaShopifyPlus partner

Premium Shopify and Shopify PLUS Partners 14+ years of Excellence 44 Shopify Experts 2700+ satisfied customers Whether you're a startup or an existing Shopify merchant looking to upgrade! We're happy to help!

Theme customizationStore migrationCustom apps and integrations+7

5.0out of 5, from 170 reviews

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Parkhya Solutions

Indore, IndiaShopifyPlus partner

TOP SHOPIFY EXPERTS with 3000+ jobs completed successfully! Hire our best Shopify store designers, developers, and digital marketing experts to grow your online business! Contact: Mobile/Whatsapp: Email: Skype: parkhyasolutions

Product descriptionsStore migrationSearch engine advertising+8

4.8out of 5, from 2,474 reviews

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Insider Media Group

Port Melbourne, AustraliaShopifyPlus partner

Established in 2012, our experienced Melbourne based Shopify team love working with online retailers. From basic Shopify setups, store migrations, search & social marketing, and advanced customisations, our affordable range of services will help build your business.

Theme customizationStore migrationCustom apps and integrations+8

5.0out of 5, from 138 reviews

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EcomGraduates LLC

WilmetteShopifyPlus partner

Looking for a website that will take your business to the next level? Look no further than our team of experts! We specialize in creating high-performance websites that are tailored to meet the needs of businesses of all sizes. Our design approach is focused on boosting

Theme customizationOngoing website managementStore migration+7

5.0out of 5, from 108 reviews

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eShop Genius

Santa ClaritaShopifyPlus partner

Looking for a Shopify expert? Your search ends here! For 13+ years, eShop offers everything you need to keep your online store running seamlessly. From smart coding solutions to flawless web and Shopify apps. Get in touch at or wa.me/.

Theme customizationStore migrationCustom apps and integrations+3

4.9out of 5, from 216 reviews

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ZISSU LTD

Rishon le Zion, IsraelShopifyPlus partner

ZISSU LTD was established to enable every business to set up a customized online store, to make the special code changes for it by branding, differentiation and marketing that will generate sales.

Theme customizationStore migrationStore build or redesign+3

4.9out of 5, from 187 reviews

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4TFM E-Commerce Agentur GmbH

Berlin, GermanyShopifyPlus partner

4TFM Ihre Shopify Agentur aus Berlin Theme-Entwicklung und Erweiterung für Shopify Migration zu Shopify Betreuung bestehender Shopify Shops Zertifizierter Shopify Partner seit 2018 Persönlicher Ansprechpartner, auch per Telefon Kontaktieren Sie uns

Theme customizationWebsite and marketing contentStore migration+7

5.0out of 5, from 79 reviews

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WebContrive

Middletown, DEShopifyPlus partner

Shopify Plus-focused agency with 1000+ successful projects, specializing in complex migrations, high-performance store builds, redesigns, and custom integrations. We help DTC and B2B brands scale with conversion-focused, scalable eCommerce solutions.

Theme customizationB2B EcommerceStore migration+8

5.0out of 5, from 79 reviews

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Plug Digital Inc.

DenverShopifyPlus partner

Plug Digital is a Shopify Plus specialist agency. We design, build, optimize, and extend high-performing ecommerce stores across industries, with deep expertise in B2B and regulated products (vape, CBD, lighters), including compliance, checkout extensibility, and CRO.

Theme customizationB2B EcommerceOngoing website management+6

4.9out of 5, from 155 reviews

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WhiteWater Web

Ottawa, CanadaShopifyPlus partner

WhiteWater Web (WWW) is a premium digital solutions company specializing in advanced Shopify/Shopify Plus development, customization, theme design/debug, and online strategy. Located minutes from Shopify's headquarters we have been working with the platform since 2006.

Theme customizationAnalytics and trackingStore migration+8

4.9out of 5, from 148 reviews

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Finer Digital Agency

Frankfurt, GermanyShopifyPlus partner

Wir sind eine Digital Agentur mit mehr als 10 Jahren Erfahrung im E-Commerce. Unsere Dienstleistungen umfassen Shop-Entwicklung und -Einrichtung, Theme-Anpassungen und mehr. Nehmen Sie Kontakt mit uns auf, um ein Angebot für Ihr Projekt zu erhalten.

Analytics and trackingStore migrationProduct and collection setup+8

5.0out of 5, from 73 reviews

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eChic.com.au

Sydney, AustraliaShopifyPlus partner

Our goal is to help you make smart choices about your website. Are you a startup on a microbudget who needs help setting up a custom site? Or a thriving business who wants to take their website to the next level? We can help you find an approach that meets your needs.

Theme customizationStore migrationStore build or redesign+3

4.9out of 5, from 131 reviews

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Reduncle Agency

Madrid, SpainShopifyPlus partner

Escala en Shopify sin fricción: migraciones sin pérdida de SEO, rediseño UX/UI, CRO. Integraciones ERP, B2B, pagos y logística. Soporte continuo. +200 proyectos desde 2019. Equipo en España y EE. UU. Consulta sin compromiso.

Theme customizationStore migrationProduct and collection setup+8

5.0out of 5, from 69 reviews

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Migraciones.io

Madrid, SpainShopifyPlus partner

Especialistas en Shopify Migraciones sin pérdida de SEO Diseño/rediseño profesional Personalización de temas Integraciones ERP, B2B y más +200 proyectos entregados Cuéntanos tu proyecto y estaremos encantados de ayudarte.

Theme customizationOngoing website managementStore migration+8

5.0out of 5, from 68 reviews

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Lucent Innovation

OceansideShopifyPlus partner

Lucent Innovation is a Shopify Plus Partner & full-stack growth partner for D2C brands. 12 years, 100+ experts across custom development, AI commerce, data pipelines, performance marketing, CRO, and CRM. 1000+ projects. From build to scale under one roof.

Theme customizationAnalytics and trackingStore migration+8

4.9out of 5, from 126 reviews

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Digital Sauna

Los AngelesShopifyPlus partner

LAX-NYC-PDX Digital Sauna is a collection of highly skilled freelance web designers, developers and marketers. We craft digital identities for small businesses and work 1on1 with the client to ensure their goals are met. Shopify Experts.

Theme customizationStore migrationCustom domain setup+7

5.0out of 5, from 62 reviews

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Raymond Matthew

Los AngelesShopifyPlus partner

SHOPIFY PLUS Conversion Rate Optimization Theme/Code Customizations Responsive Theme Creation from Scratch Speed Optimization Store Setup Theme Design Graphic Illustrations SEO Optimization ADA Compliance

Theme customizationStore migrationCustom domain setup+3

5.0out of 5, from 62 reviews

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Savvy Programmers

TarrytownShopifyPlus partner

Savvy Programmers is a full-service, Shopify Plus Agency with a team of highly skilled experts providing top-notch solutions. We help Shopify merchants with UI/UX, Design, Conversion Rate Optimization, Migrations, Troubleshooting, Automation and Theme Customization.

Theme customizationOngoing website managementStore migration+3

5.0out of 5, from 62 reviews

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MM Shopy Devs

Barcelona, SpainShopifyPlus partner

MM Shopy Devs is a boutique Shopify agency specialising in UX Design, Development and Store Setup. Trusted by brands such as Nude Project, Hunza G, Marfa Stance and Cou Cou Intimates. Direct access to senior experts, no ticket systems. We deliver projects of all sizes,

Theme customizationStore migrationCustom domain setup+8

5.0out of 5, from 61 reviews

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300cbt (삼백씨비티)

Gangnam-gu,, South KoreaShopifyPlus partner

300cbt(Cross Border Trade) is a full-service shopify store building & digital marketing agency from Seoul, South Korea. * 스토어 구축 미팅은 에서 신청 부탁드리고, 일반적인 문의는 자세한 사항을 기재해 주셔야 답변이 가능합니다.

Theme customizationOngoing website managementStore migration+6

4.9out of 5, from 101 reviews

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ENS Enterprises Limited

Noida, IndiaShopifyBigCommercePlus partner

ENS Enterprises Private Ltd is an ISO certified global software development company providing IT solutions to enterprises worldwide based in India. Combining proven expertise in technology, and an understanding of emerging business trends, We study, design, develop, enhance, customize, implement, maintain and support various aspects of information technology. We are a professionally recognized software development company having huge experience in developing custom software development and application development best match to customers need and requirements.

Theme customizationAnalytics and trackingCustom domain setup+12

4.8out of 5, from 244 reviews

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The Web Elite

Port Edward, South AfricaShopifyPlus partner

Email: Website: We are a website design and development team specialising in Shopify. We create powerful websites for customers all around the world and we are listed as top Shopify Experts.

Store migrationCustom domain setupStore build or redesign+3

4.9out of 5, from 95 reviews

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1HUTCH

Birmingham, United KingdomShopifyPlus partner

1HUTCH are a UK, Birmingham, West Midlands based digital design agency with 25yrs of Global experience! We have a huge passion for Branding and Design, combine this by specialising in the design & build of ecommerce websites we have you covered.

Theme customizationOngoing website managementStore migration+8

5.0out of 5, from 44 reviews

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Codekanon - Theme And Public App Developer with 10+ years of experience 3000+ Projects

Dhaka, BangladeshShopifyPlus partner

We develop custom Shopify themes and automated drop shipping websites. We have more then 10+ years experience in custom Shopify website development. We have created more than 1000+ unique websites and worked over 3000+ projects. Visit:

Theme customizationStore migrationCustom domain setup+3

4.9out of 5, from 68 reviews

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Acadia.io LLC

AtlantaShopifyPlus partner

We help Shopify brands grow through data-driven CRO, UX/UI improvements, and ongoing experimentation. Backed by thousands of A/B tests, we optimize your theme, landing pages, and analytics to increase conversions, AOV, and revenue—quickly and efficiently.

Theme customizationWebsite and marketing contentAnalytics and tracking+3

5.0out of 5, from 43 reviews

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ELE合同会社(イーエルイー)

千葉市, JapanShopifyPlus partner

ELE合同会社はShopify Plus Partnerとして、はじめての方でも安心してECサイト運営を始められるよう、計画から公開後の運営まで全面的にサポートさせていただいております。 300社以上の構築・カスタマイズ実績を基に、予算に応じた段階的な提案や、専門知識がなくても更新できる運営しやすい設計をご提供。 「難しい」「できない」を「できる」に変え、理想のショップづくりを共に実現します。 公開後も改善や運営を継続して伴走し、長く安心できるShopifyパートナーです。 部分的なカスタマイズでもぜひお気軽にご連絡ください。

Theme customizationOngoing website managementStore migration+5

5.0out of 5, from 38 reviews

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Three Acres

Indian River, CanadaShopifyPlus partner

Three Acres believe everyone has something to give, make or share and we're on a mission to equip Merchants with the tools for success. We treat every project as a small partnership, consider Three Acres part of your team!

Theme customizationOngoing website managementStore migration+4

4.9out of 5, from 44 reviews

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Support is not maintenance

Maintenance is scheduled and preventive. Support is reactive: you have a specific problem, now, and you want it gone. Agencies frequently sell both under one name, and the two have completely different economics — a maintenance retainer smooths cost, whereas support is billed for the hours the diagnosis takes and the diagnosis is the unpredictable part.

If the problem is urgent and you have no existing relationship, expect to pay a premium and expect the first engagement to be diagnostic. An agency that quotes a fixed price to fix a bug they have not seen is guessing, and the guess is priced defensively.

What to agree before you need it

  • A way in. Staff accounts provisioned in advance, not created during an outage by someone who has lost the password.
  • Where the code is. Handing over a store with no repository turns an hour of work into a day of archaeology.
  • A budget cap. “Up to four hours, then come back to me” keeps an investigation from becoming an open bill.
  • What counts as fixed. Symptom gone, or cause found. They are different purchases and the first one recurs.

Common causes, in rough order

Most intermittent storefront faults resolve to one of a short list: an app conflict after an auto-update, a theme customisation that assumed a field that is sometimes empty, a third-party script timing out, a caching layer serving a stale page to some visitors, or a payment provider’s own outage being reported as a site bug. A good support engagement starts by ruling those out cheaply before anyone opens the theme.

What it costs

Ad-hoc support is commonly $95–$200 an hour, with a minimum block of two to four hours and a higher rate outside business hours. A prepaid bank of hours brings the rate down and is the usual arrangement once a store has needed help twice. Emergency out-of-hours response, committed in advance, is typically sold as a retainer rather than a rate.

Other services